Virus and Malware removal

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kodama
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Virus and Malware removal

#1 Post by kodama » Tue Aug 16, 2011 1:58 pm

I've got a stubborn infection on a client's laptop that I have tried every trick I know to remove something that is redirecting all search engine clicks on any browser.

It's really sneaky, it doesn't stop you searching google or ask or bing but when you click on an actual result you end up on one of it's sites. If you type a URL in it doesn't affect you. It works across different browsers too.

Programs I've tried:

Malwarebytes Antimalware
Super Antispyware
Combofix (usually guaranteed to work)
Mcafee (only cos it's installed)
AVG bootdisk
GMER
Kaspersky TDSSkiller
Kaspersky Rescue disc (about to anyway)
Hijackthis
MS Malicious software removal tool.

Any thoughts?

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kodama
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Virus and Malware removal

#2 Post by kodama » Tue Aug 16, 2011 3:46 pm

I might have fixed it. :mrgreen:

I think it was TDL4@MBR, some sort of MBR infection that I had to remove using aswMBR from AVAST, the bloody thing crashed the computer unless it was in safe mode though.

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Old Git
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#3 Post by Old Git » Wed Aug 17, 2011 12:20 am

If nothing else that's a useful list you got there. :ugeek:
"It's my duty. My duty as a complete and utter bastard."

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CastorTroy81
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#4 Post by CastorTroy81 » Wed Aug 17, 2011 10:10 am

Have to ask: What's Norton 360 like? I heard/read that it's better than earlier versions and not as much of a memory hog

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#5 Post by kodama » Wed Aug 17, 2011 11:36 am

I've not seen it much recently, but Norton seems to follow a pattern of bloated, slimmed down, bloated etc. I think they must start to lose sales and sort things out then start adding crap again.

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#6 Post by Old Git » Wed Aug 17, 2011 3:54 pm

I have Norton 360 and it seems okay. Guess that's a plus. ;)
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BT
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#7 Post by BT » Wed Aug 17, 2011 8:20 pm

Dunno if this video will be much use to you now but here it is anyway.

http://www.youtube.com/watch?v=08OWh3aVpRI

I've used Comodo Cleaning Essentials before for process monitoring. The other tools look worth trying for this specific infection.

Rootkits are an absolute pain to remove. I usually just wipe the system because I'm impatient.

BT

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#8 Post by kodama » Sat Aug 20, 2011 10:12 pm

Thanks, it did show me a couple of new tools to use.

Kaspersky's TDSS killer was bugger all good.

Commodo's software looks handy.

Clients don't really like it when you hand them back a blank pc. :D

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CastorTroy81
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#9 Post by CastorTroy81 » Tue Aug 23, 2011 8:00 pm

kodama, were you writing an article lately?

http://www.cracked.com/blog/6-reasons-g ... hates-you/
Ebenezer Scrooge was a weak minded lightweight.
He broke after only a few hours of brainwashing!!!

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#10 Post by kodama » Tue Aug 23, 2011 9:23 pm

No, but it could have been me. Apart from me having to smile nicely (or at least not scream abuse at them) cos they're paying me.

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